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Luxury Hotel Services and Frequently Asked Questions

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Elite Luxury Resorts.com understands the finer points of hospitality and luxury. Indulge yourself in a lifestyle of luxury at one of our luxury hotels and the unparalleled comfort they offer. All of our Hotels cater to the discriminating few, where first class service is a norm rather than an exception. Elite Luxury Resorts.com features luxury all-inclusive resorts, small luxury hotels, design hotels, luxury resorts and luxury hotels offering all the possibilities for family getaways, romantic escapades and business meetings. Whether you need accommodation for business or pleasure, we will have the perfect solution for you. We invite you to search and book your luxury hotel online or submit our request form if you prefer to have your travel experience perfectly customized to fit your specific needs.

Frequently Asked Questions:

How do I reserve my room?
Our reservation process is very simple. Select or enter the desired city, enter the dates of arrival and departure, and enter the number of guests. Click the Search Available Hotels (for only hotels which have vacancies), Search for Vacation Rentals or the Browse All Hotels (all hotels in a city regardless of vacancy) button. You could also search by a specific hotel name within a city.

  • A list of hotels or vacation rentals will appear on the screen. For more information, click the name of the property or the Info link.

  • After room types and rates are returned to your screen, you will be able to choose the rate you desire by reading the room information in the center of the screen, then clicking on the Book It button on the right side of the screen.

  • After you have selected your desired room type, you will be taken to a "Secure Reservation Request" form. Then you will need to review the "Reservation Information" and fill in the blanks on the "Guest Information" section. Be sure your name and email address are spelled correctly.

  •  After you fill out all of the needed information, press the "Submit Reservation" button.

  •  If further correspondence is necessary prior to confirming the reservation, a Customer Care agent will reply back to you with an email within 24 hours.

I do not wish to book my hotel stay online. Can you help me?
Yes, we certainly can. Our luxury travel consultants will be delighted to assist you with your hotel reservation. They can also assist you with air reservation, sightseeing tours and airport transfer; make recommendations for the finest restaurants; what to see and do while you're at your destination.     Submit our request form if you prefer to have your travel experience perfectly customized to fit your specific needs.

Is it safe to use my credit card?
Yes. We take this matter very seriously. To ensure your security, Elite Travel Consulting.com (our parent company) utilizes a secure commerce server, which encrypts the credit card number and encodes it into a non-usable form.

Can I specify where I would like my room located (preferred floor, next to pool, etc.)?
If special requests are accepted by the lodging, a section will appear on the Reservation Form to insert such requests and submit them to the hotel. The hotel staff will do their best to accommodate special requests. We cannot guarantee that your requests will be granted because they are subject to availability.

Is the room rate per person or per night?
All rates displayed are nightly, and based on double occupancy per room unless otherwise specified. Carefully review the room descriptions and rate rules to ensure the room you select can accommodate your entire party. Any extra adults or children above the rooms listed occupancy may be subject to additional charges at the property's discretion. Some rates may require special identification. Our booking fee, taxes, and other surcharges imposed by the hotel are not included.

What happens when I make a reservation?
Reservation requests will result in a new screen showing an Booking Number, which should be kept and used with any future correspondence with us. You may also be quoted a Confirmation Number. Additionally, all reservations will be followed up within 2 to 4 hours with an email using the same Booking Number and, if available, a Confirmation Number.

How long will it take to respond to my reservation request?
All reservation requests will result in a new screen showing a booking Number, which should be kept and used with any future correspondence with us. Additionally, all reservations will be followed up with an email within 2 to 4 hours using the same Booking Number with the status of your reservation.

Canceling a Reservation:

What is the cancellation policy on my reservation?
When you are completing the Secure Lodging Reservation Form, the Cancellation Policy will be provided in red or there will be a link to read the cancellation policy. You can also view the property information page to find the cancellation policy. These policies will vary from lodging to lodging, so you must read each one carefully. In general, the standard increments are that you must cancel the room(s) by 4 or 6 PM on the arrival date, or 24, 48, or 72 hours prior to your specified arrival; however, these are just general guidelines and the specific policy of the property will prevail. If you cancel before the deadline, generally you will not be charged a penalty by the lodging provider. Canceling after the stated period will result in a cancellation penalty fee from the lodging provider. Some reservations are non-refundable and cannot be cancelled after booking.

If the cancellation is outside of the time allotted, you may be charged for one night's stay including tax recovery charges and service fees. Please read the specific cancellation policy provided for each property on the site and in any emails regarding your reservation. 

More importantly, do not hesitate to call us at 1-888-898-3628 if you are having difficulties or if you have any further questions. We are always here to assist you.